The Indiana State Library is transitioning to a new courier system, which is causing many hiccups along the way, including delayed services and longer-than-usual wait times for hold requests to arrive.

News Release

LAKELAND AREA — The libraries of Milford, North Webster and Syracuse would like to update their patrons concerning the changes that have been happening with the statewide library transit system since June.

As the state library transitions to a new courier system, there have been many hiccups along the way, including delayed services and longer-than-usual wait times for hold requests to arrive. Unfortunately, this is not a localized problem — libraries across the state are dealing with similar issues.

In an effort to promote open communication, Wawasee area libraries have been in contact with the state library and have been assured that positive changes are coming. Jacob Speer, with the state library, informed local libraries that the backlog of undelivered materials will be resolved shortly and that he is pushing the new courier to improve timeliness and accuracy for all transit deliveries, as well as instating a package tracking system that will hopefully resolve current issues. However, Speer also stated that if issues are not resolved quickly, the state library will be considering all options to improve service.

Milford, North Webster and Syracuse libraries would like to thank the community for its continued patience during this time of transition and to apologize for any inconvenience these issues may have caused.

For more information, contact your local library: Milford Public Library, (574) 658-4312; North Webster Community Public Library, (574) 834-7122; or Syracuse Public Library, (574) 457-3022.